Mick has found his calling as a Software Automation Engineer at Spakinect, where he gets to do what he genuinely loves: turning everyday challenges into streamlined solutions.

Whether he’s crafting code that makes someone’s workday just a little bit easier or pulling together business reports from complex databases, there’s something deeply satisfying about solving problems through automation. His toolkit includes software development, automation, and database management, skills he’s been honing since college when he first got captivated by technology’s endless evolution.

The lightbulb moment came early when he realized that every piece of code he wrote and every report he generated could genuinely improve someone else’s life, even in small ways. That feeling has carried him through some major milestones at Spakinect, including game-changing upgrades and EMR integrations that took the company to the next level. Knowing that his work directly improves efficiency and saves providers precious time makes every late-night debugging session worth it.

When he’s not deep in code or wrestling with databases, you’ll find him on a soccer field somewhere, kicking the ball around and clearing his head for whatever technical challenge comes next.

Delivering Peace of Mind to Aesthetic Practices Through Telehealth

Sarah  is the engine behind Spakinect’s clinical excellence.

As Director of Clinical Operations, she keeps our national provider network running smoothly, builds strategic partnerships that move the industry forward, and partners across teams to turn compliance from a headache into a smart, scalable advantage.

With a background that spans oncology, end-of-life care, medical weight loss, and aesthetics, Sarah brings a deep clinical perspective to every conversation. Add to that her experience as a Naval Officer, and you get someone who leads with precision and purpose.

Her proudest accomplishment? Earning the unofficial title of “SOP Queen” after building our entire library of clinical standard operating procedures from scratch. That foundation now supports thousands of providers and safeguards care for patients nationwide.

To Sarah, clinical operations is about protecting patients and elevating aesthetic medicine as a respected medical field. Off the clock, she’s a DIY enthusiast, fiercely loyal Minnesota sports fan, and proud nutcracker collector.

Chris brings a rare combination of natural sales talent and genuine relationship-building expertise to his dual role at Spakinect.

As both a Client Relationship Executive and Sales Team Manager, he’s discovered that while sales might grab the spotlight, it’s the relationship side where the real magic happens – where trust is built and business actually grows. Something he considers one of his proudest achievements is building a sales culture where his team genuinely cares about each other as people.

When he’s not guiding clients through their telehealth journey or coaching his team, you’ll find him on the golf course, enjoying family dinners, or doing something that might surprise you… cleaning. There’s something about bringing order to chaos that keeps his mind sharp and ready for whatever challenge comes next.

Kathleen McCarthy is the problem-solving powerhouse behind Spakinect’s client success.

She works directly with our clients to tackle one of their biggest headaches: staying compliant. As a Client Solutions Specialist, she’s constantly working behind the scenes to ensure our client’s patients and businesses stay safe and workflows run like clockwork. Her sweet spot is diving deep into each clinic’s operations, providing hands-on training, mapping out treatments and finding those workflow inefficiencies that are quietly costing time and money.

Kathleen’s biggest win so far has been signing a multi-location franchise across various states – it helped her realize just how much value even the biggest players see in Spakinect’s services.

When she’s not working you might catch her drawing on her past life as an NBA dancer, teaching dance, or indulging in her current obsessions: yoga, Pilates, travel, reading, and her newest challenge of learning to crochet.

Darren is the kind of person you want in your corner… especially when you’re setting up systems that can make or break your day-to-day.

As a Client Solutions Specialist at Spakinect, Darren helps med spa owners get set up for success. Whether he’s walking clients through our platform, troubleshooting a challenge, or mapping out a smarter path forward, he’s there to make things simpler and smoother.

While his role sits in sales, Darren sees it as something much bigger: a chance to build lasting relationships and become a trusted partner clients can count on long after the first call. He brings deep operational knowledge, a calm presence, and an unwavering commitment to helping people feel supported.

Darren’s standout moment? Helping a multi-location med spa transition fully into our system. The gratitude that followed confirmed what he already knew: this is where he’s meant to be.

Off the clock, you’ll find him with his family on the farm, caring for animals and fixing things with the same attention and heart he brings to his work.

As Clinical Operations Supervisor, Amber somehow manages to juggle seeing patients, overseeing network efficiency, managing labor distribution and supporting an entire clinical team while still making everyone feel genuinely cared for.

With over a decade in healthcare and five years as a Family Nurse Practitioner, her background has given her a broad clinical foundation and the ability to collaborate effectively across diverse teams and settings. Her superpower lies in making things work better, but what really drives her is balancing what’s best for both her team and their clients.

Her journey to Spakinect started as she was preparing for a move to Okinawa, Japan. A friend mentioned another nurse practitioner making the same move who worked for a company called Spakinect. Soon after joining, she realized that she’d found her place.

When she’s not ensuring safety-first patient care or mentoring providers, you’ll find her crushing it at CrossFit or keeping up with her three kids, Shepherd, Eloise, and Amelie..

Erin Walls is the behind-the-scenes wizard who makes the financial magic happen at Spakinect.

She juggles everything from scheduling and billing to budgeting and compliance like it’s an art form. Erin’s world is all about cross-functional problem-solving. She prides herself in keeping licensing expansions smooth, client relationships strong and provider workflows humming like a well-oiled machine. She’s basically the operational backbone who turns numbers into strategies that actually support both the business and the people who make it run.

What’s wild about Erin’s journey is that she never went looking for this role, but somehow life dropped the perfect opportunity right in her lap. Luckily she had the wisdom to grab it because she landed exactly where she was meant to be. On the weekends you’ll find her living her best outdoor life with family and friends, hiking mountain trails, biking through scenic routes, camping under the stars or cruising the lake on their boat.